> For the complete documentation index, see [llms.txt](https://sangdamtoday.gitbook.io/intro/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://sangdamtoday.gitbook.io/intro/pcmanual/cti.md).

# CTI 관리

아래 항목을 선택해 필요한 안내를 확인하세요.

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td>센터 전화기를 오늘상담과 연동하는 절차를 안내합니다.</td><td><a href="/intro/pcmanual/cti/connect-phone.md">센터 전화기 연동하기</a></td><td><a href="https://1126388597-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnZKvEKDHTofUQwinAUmb%2Fuploads%2FSAuLDvI9hZ4orvkoE6vU%2FFrame%20390.png?alt=media&amp;token=6ed267e9-f648-45d4-a122-2c6ea646ee7c">Frame 390.png</a></td></tr><tr><td>오늘상담에서 전화를 받고 거는 방법을 안내합니다.</td><td><a href="/intro/pcmanual/cti/calls.md">전화 수신/발신하기</a></td><td><a href="https://1126388597-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnZKvEKDHTofUQwinAUmb%2Fuploads%2FGQmcbeKfsOThlHpPPdTZ%2FFrame%20391.png?alt=media&amp;token=3a8e748f-dc1d-4eb3-9a9a-cc1c13e3e498">Frame 391.png</a></td></tr><tr><td>수신·발신 통화 기록을 조회하고 관리하는 방법을 안내합니다.</td><td><a href="/intro/pcmanual/cti/call-history.md">통화내역 조회하기</a></td><td><a href="https://1126388597-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnZKvEKDHTofUQwinAUmb%2Fuploads%2FqrVOtZqE1s1jDN6KA5Vf%2FFrame%20392.png?alt=media&amp;token=52dbc5b6-9392-4eb2-bd9b-caa655407ef9">Frame 392.png</a></td></tr></tbody></table>